600-460 Brain Dumps With Demo

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Question No. 1

Which two options affect the Ring No Answer behavior of the agent with the Cisco Unified Contact Center Enterprise Solution and Cisco Unified Customer Voice Portal? (Choose two.)

Answer: C, D

Question No. 2

Refer to the exhibit.

In a Cisco Finesse 10.0(x) deployment, an agent with single line 89XX hard phone is having trouble logging in to the desktop. The error message highlighted has been found in the Jgw1log file. Which option describes the likely cause of this error?

Answer: B

Question No. 3

Refer to the exhibit.

This exhibit is the setup of the Cisco Unified Customer Voice Portal Server. Based on this configuration, which two options must be configured in the Cisco Unified Contact Center Enterprise Configuration Manager tool? (Choose two.)

Answer: B, D

Question No. 4

In a Cisco Unified Contact Center Enterprise deployment, callers report intermittent voice-quality issues. What might cause this problem?

Answer: C

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600-460 Brain Dumps With Demo

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Question No. 1

Using queuing at the edge with SigDigits, which option describes what “paramsigdigits 3” on the bootstrap service accomplishes?

Answer: C

Question No. 2

Which four items does the Cisco Finesse administrative application allow administrators to configure? (Choose four.)

Answer: B, D, E, F

Question No. 3

Which two statements about when you install/deploy Cisco Unified Contact Center Enterprise VMs on VMware ESXi hosts are true? (Choose two.)

Answer: C, E

Question No. 4

In the Cisco Unified Contact Center Enterprise with Cisco Unified CVP, which two statements about how to increase the Cisco Unified CVP availability are true? (Choose two.)

Answer: B, C

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