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Latest and Most Accurate IBM C9550-412 Dumps Exam Questions and Answers:
A company has implemented a case of managing customer complaints. When the customer
calls in to ask about the status of the complaint, the Customer Service Representative (CSR) must be
able to search by customer name in the Process Portal to find right case.
How must the BPM application developer provide this feature?
A. Define a saved search in the process admin console
B. store the customers name in an exposed process variable
C. Enable auto-tracking in the Overview tab of the Business Process Definition (BPD)
D. Select the visible in process portal check box in the business data section in the process designer
A BPM application developer needs to create a custom report for a set of job applications to
support the hiring request process. The process owner is the hiring manager The custom report must
show up as a tab at the top of the process portal, and it can only be accessed by the human resources
How must the BPM application developer configure the coach to satisfy this requirement?
A. Set the “Expose As” field to URL.
B. Set the “Expose As” field to Dashboard.
C. Set the “Expose As” field to Startable Service
D. Set the “Expose As” field as Custom Report.
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A BPM Application developer is creating a coach view that allows other developers to reuse this coach view to create a flow on the Diagram of a Human Service.
How must the BPM application developer configure the coach view?
A. Enable the “Can Fire a Boundary Event” option in the Overview tab.
B. Enable the “Prototype-level Event Handlers” option in the Overview tab.
C. Create the following change event handler in the Behavior tab: this.contextthgger();
D. Create an IMD dependency to the com.ibm.bpm.coach.controls/utilities Module in the behavior tab.
An insurance company has a claims process that is performed by a claims analyst and is due in 3 days. If the claims analyst has not completed the task in 4 days an escalation should be sent to a manager The claims analyst can still complete the task, even if the escalation has been triggered, and the manager should only be notified once.
Which configuration should the BPM application developer implement for the escalation timer?
A. Exhibit A
B. Exhibit B
C. Exhibit C
D. Exhibit D
A BPM application developer needs to create a coach view in a client-side human service where a user can look up a city without entering the entire city name. This coach view will use a stock control where a user enters a partial spelling of a city, and the control will automatically populate a drop-down list with the list of the matching cities. The data will be pulled dynamically from a database. What type of service must the BPM application developer choose as the selection service configuration option for the select coach view?
A. Ajax Service
B. Web Service
C. General System Service
D. External Implementation Service
How must the BPM application developer implement the invocation of the Ajax service?
C. As a REST API call passing the parameter data as either serialized XML or serialized JSON